![]() Under 'You can add more sign-in options,' tap Authenticator. On some devices, Security is located in the side menu. If at first you don’t get the Security tab, swipe through all tabs until you find it. Discord cannot remove 2FA or issue you new backup codes. On your iPhone or iPad, go to your Google Account. Note: If you do not have access to your backup codes, we are unable to remove 2FA and you will have to create a new account. Now that 2FA has been disabled, you'll be able to enable it again with your new device! If you forgot how to do that, don't panic! We can help you set 2FA up again! If you somehow misplaced your backup codes, whether they were lost, stolen or ran out, you can retrieve them on your settings page: Profile > Security >. Note: Be sure to enter your backup codes without any spaces or dashes! Spaces or dashes will cause you to see an invalid code error! ![]() You will then need to go through the setup process again and scan in your QR code to add your Gmail codes. Change Phone from the Authenticator App section. If you didn't store your sixteen-character secret key or a QR code you can reset 2FA codes by using backup codes. Choose Scan a QR code or Enter a setup key (16-character secret key). ![]() You'll be prompted for a 6-digit code, but one of your 8 digit backup codes will work! Alternatively, you can open your Google Account, and click on 2 Step Verification. Install the Google Authenticator application from the Google Play Store or App Store. If you do have your backup codes, you can disable 2FA by going to User Settings and clicking Remove 2FA What if I lost my Google Authenticator key If you lose your backup codes for Google Authenticator, you can revoke them and get a new set of codes. Search your computer for "discord_backup_codes.txt". ![]() Double-check to see if you're logged into Discord's Desktop/Browser client or Mobile app - You'll be able to view your backup codes with your current password! This app icon looks like a grey 'G' on a black background that you can find on one of your Home screens, in the app drawer, or by searching.There are a few things you can try to get around this lockout! The unthinkable has happened! You were logged out of the desktop app, and your phone broke at the same time, leaving you without access to your 2FA app to generate new codes. ![]()
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